Business Process Management (BPM)

Processes are the key to a company’s ability to deliver value to its customers. The process is the means by which a company delivers its services and products to customers. It is a series of steps, activities and procedures that are used by an organization to achieve goals. Processes are key to driving competitive advantage because they enable companies to respond quickly and effectively when competitors introduce new products or services.


Business Process Management (BPM)

Business Process Management (BPM) is a disciplined management approach and methodology that provides end-to-end process understanding, visibility and control while ensuring effective communication across an organization. Some organizations discuss BPM as process OR technology, but we view BPM as the convergence of process, people and technology.

We leverage our proven “modified agile” implementation methodology to deliver solutions that are easy to manage, integrate, and maintain. Our ability to provide insight across multiple technologies enables us to blend local and national resources so you get the best possible outcome for your business.

Why Business Process Management?

Business Process Management (BPM) is a strategic software offering that helps you grow your business. BPM addresses key strategic issues by allowing businesses to grow in a cost-competitive manner with desired flexibility and speed.

BPM helps you:

  • Deliver more value to your customers and increase profitability
  • Increase the efficiency of your processes
  • Reduce costs and risks associated with the execution of your processes
  • Transparency & Ensure Effective Communication
  • Technology Enabler & Makes Service-Oriented Architecture
  • Business Agility increases customer service through efficiency
  • Revenue/Cost: Reduces Cost through automation efforts

Our Business Process Management Services

Our Business Process Management Services

BPM is the key to success for any business. When your business is running smoothly, you can focus on what matters most—your customers and your employees. It Will help you drive increased efficiency, improve customer service and increase profitability. Explore our BPM Services!

Business Process Improvement and Transformation

The process of analyzing and improving processes is a critical step in the BPM lifecycle. This process begins with identifying current status, assessing risk and determining if there is room for improvement. If you’re looking to improve your processes, whether you’re trying to determine the best balance of return and risk or you need to rethink your approach to process altogether, we can help you analyze your processes using process documentation, definition, and modeling to prioritize issues and opportunities that support a BPM strategy and roadmap development.

Software Analysis and Vendor Selection

Business process management solutions are software that automate, optimize and rapidly adjust business processes. These toolkits solve multiple process-related issues via automation, collaboration and visibility, and eliminate the people, data and application siloes that business processes can operate within. We’ll help you choose the best BPMS to meet your needs.

BPMS Technology Enablement and Support

The success of any business is dependent on the ability to deliver value to customers. In order to do that, it’s critical that you have a clear understanding of your business processes and how they interact with each other. A Business Process Management (BPMS) solution allows you to gain this insight by allowing you to capture all of your business processes within one system. It will then provide the tools required for you to manage those processes in a consistent manner across your organization. We can help you with enablement and support by using a “modified agile” approach to deliver functionality through implementation iteratively. This means we will start by defining user stories and determining the proper sequence to deliver against these stories as well as maximizing business value in a limited timeframe.

Process Excellence Organizational Enablement

Process Excellence is a long-term commitment. It takes time to implement and build the culture needed to create an effective, efficient process. At Creative Web Mall (India) Pvt. Ltd, we can help you define the standards, patterns, and best practices that are needed to adopt this mindset throughout your organization.

BPMS Outsourcing

BPMS Outsourcing

We provide a holistic approach to full lifecycle application management and industry-leading ITIL-based service management processes alongside Our Delivery Model to ensure your organization is set up for success. It is a flexible, scalable, and repeatable process that enables organizations of all sizes to achieve optimal results. We have specialized teams who work closely with clients to understand their needs and ensure that the solutions we deliver are tailored to meet those requirements. We’re committed to providing our clients with an environment that is safe, secure, and stable. Our security team ensures that our clients are protected from threats from all sides, including from within their own networks, while our availability teams ensure that the systems we support are always available when needed.